Technical Support Engineer

Are you a technically sharp problem-solver with a passion for energy innovation?

This is your chance to step into a role where your skills make a real-world impact - supporting the systems that are transforming how homes and businesses use power.

We’re on the lookout for a Technical Support Engineer who understands solar and energy storage systems and is ready to be part of something bigger. From day one, you’ll be hands-on with innovative technology, backed by a team that values your input and invests in your growth.

Location: Melbourne, Victoria

What’s in it for you:

• Gain exposure to diverse business areas
• Collaborate closely with senior and seasoned engineers
• Be part of a rapidly expanding company

What you’ll do:

• Deliver top-notch technical support for Energy Storage Systems and Energy Management products.
• Leverage service management software and CRM systems to efficiently manage technical tasks.
• Work hand-in-hand with the engineering and product teams to ensure customer feedback drives ongoing product enhancements.
• Stay sharp by participating in regular training sessions focused on new products, updates, and troubleshooting methods.
• Showcase our products and provide customer support at trade shows and training events.

What you’ll need:

• Bachelor’s degree in Electrical Engineering or a related field
• Experience as an electrical support technician, ideally with solar systems or energy storage devices.
• Solid grasp of residential battery products and installation configurations, along with the related technical support requirements.
• Fluent in English, both written and spoken.

If you’re looking to do more than just troubleshoot - if you want to help shape the next generation of energy solutions - we’d love to hear from you.

Apply now and join a company where your work supports a smarter, greener future.

Phone: 0485991211
Email: simon@runtimerec.com

Note: This role is open only to candidates based in Australia with full working rights.